Shipping Policy

Shipping Policy

At Horse Power Nutrition, we strive to deliver your orders in a timely and secure manner. This Shipping Policy outlines the terms related to order processing, shipping, and delivery.

1. Order Processing Time

  • All orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Processing time does not include shipping or delivery time.

2. Shipping Locations

  • We currently ship across India.

  • At this time, international shipping is not available unless stated otherwise.

3. Delivery Timeline

  • Estimated delivery time is 3–7 business days, depending on the customer’s location and courier partner.

  • Remote or non-metro areas may take additional time.

  • Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges (if applicable) are displayed at checkout before payment.

  • Any promotional free shipping offers will be clearly mentioned on the website.

5. Courier Partners

We use reliable third-party courier and logistics partners to ensure safe and timely delivery. Once the order is dispatched, tracking details will be shared via SMS or email, where applicable.

6. Delivery Issues

  • Customers are responsible for providing accurate and complete shipping details.

  • Horse Power Nutrition is not responsible for delays or failed deliveries due to incorrect address or contact information.

  • If a package is returned due to unsuccessful delivery attempts, re-shipping charges may apply.

7. Damaged or Missing Items

  • If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

  • Customers must provide clear images or videos of the product and packaging to support the claim.

  • Claims reported after 48 hours may not be accepted.

8. Order Tracking

Once your order is shipped, tracking information will be shared with you. You can track your shipment using the provided tracking number through the courier partner’s website.

9. Delays Beyond Our Control

Horse Power Nutrition shall not be held responsible for delays caused by natural disasters, strikes, courier service disruptions, government restrictions, or other circumstances beyond our control.

10. Contact Information

For shipping-related queries or assistance, please contact:

Horse Power Nutrition
📧 Email: support@horsepowernutrition.co.in
📞 Phone: +91-7027176882
🌐 Website: https://horsepowernutrition.co.in